2nd Line Application Support
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|Location||Leeds, West Yorkshire|
|Sector||Technology - Support|
|Salary||£20000 - £25000 per annum + Excellent Benefits|
- A 2nd line Application Support Engineer is required for a permanent role in Leeds offering a salary of up to £25,000 per annum and a benefits package that includes flexible working, company pension, private healthcare, 23 days holiday plus bank holidays, childcare vouchers and many more.
You will be working within the IT Support team to help them build software using appropriate toolsets following the software lifecycle.
You should be experienced with processing requests, carrying out incident management, assessing and contributing to prioritisation of CI activity.
You will be carrying out 3rd line application support activities following appropriate processes including;
Carrying out request fulfilments
Carrying out incident resolutions
Developing software fixes to resolve system issues
Contributing to the development of monitoring and support tools to improve efficiency
For this role you should have at least a basic understanding of C# and SQL, if you have experience working with either VB.NET or cloud technologies then this would be a huge bonus.
If this sounds like you and you'd like to know more, apply for the role using the link below and I will call you back shortly with more details and a full job spec.
Everyone that applies will be contacted.